Privacy Policy
How we collect, use and protect your personal information.
1. Introduction
Welcome to Sarda Jewellers. We value your trust and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website, visit our Jaipur showroom, or engage with our services, including WhatsApp communications.
2. Information We Collect
We collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and mailing address when you inquire about our jewellery, subscribe to our newsletter, or make a purchase. We also collect transaction details and any communication history between you and Sarda Jewellers.
3. How We Use Your Information
Your information is used to process your orders, respond to your inquiries about our Polki, Diamond, and Kundan collections, and provide personalized service. We also use this information to send you updates about new collections or heritage events in Jaipur, and to improve our overall customer experience.
4. WhatsApp Communications
By contacting us via WhatsApp, you consent to receive communications from us regarding your inquiries and orders. We use WhatsApp to share product images, provide price quotations, and coordinate showroom visits. You may opt-out of WhatsApp communications at any time by notifying us directly.
5. Information Sharing
We do not sell or rent your personal information to third parties. We only share information with trusted service providers who assist us in operating our business (e.g., shipping partners for jewellery delivery) or when required by law to protect our rights and comply with legal proceedings.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and as required for legal, accounting, or reporting requirements. When we no longer need your information, we securely delete or anonymize it.
7. Security
Sarda Jewellers implements appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
8. Your Rights
You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have questions about how your data is handled, please contact our team using the details provided in Section 11.
9. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our site and allow us to remember your preferences for future visits.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with the effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Sarda Jewellers
196, Tonk Rd, Basant Vihar, Jaipur, Rajasthan - 302018
T: +91 9314502650
E: info@sardajewellers.com